At Pawsitively Pampered, we strive to provide fast and reliable shipping for all our customers. Here’s everything you need to know about our shipping process:
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Processing Time: Orders are processed within 1-3 business days after payment is received. You will be notified via email once your order has been processed and shipped.
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Shipping Methods: We offer standard and expedited shipping options. Shipping times may vary depending on your location. You will receive a tracking number as soon as your order ships, allowing you to follow your package in real-time.
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Shipping Rates: Shipping rates are calculated at checkout based on your shipping address and the size/weight of your order. We aim to provide the most affordable options without compromising speed or reliability.
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International Shipping: Currently, we only offer shipping within the United States. We hope to expand to international shipping in the future and will notify our customers when this option becomes available.
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Address Accuracy: Please ensure that the shipping address you provide is correct. We are not responsible for lost or delayed packages due to incorrect addresses. If you need to update your shipping information, please contact us immediately after placing your order.
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Shipping Delays: While we do our best to ensure timely delivery, certain circumstances like weather, holidays, or carrier delays may affect your order’s delivery date. We appreciate your understanding and patience.
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Missing Packages: If your package has not arrived within the expected delivery window, please contact us immediately. We will investigate and work with the shipping carrier to resolve the issue.
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Packaging: We take care in packaging all orders to ensure that your items arrive in excellent condition. In an effort to be environmentally conscious, we use recyclable materials when possible.
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to reach out to us at kcchas@gmail.com. We’re here to help!
