Frequently Asked Questions (FAQs) - Pawsitively Pampered
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What products do you offer? We offer a wide range of high-quality pet products, including cozy beds, stylish accessories, interactive toys, and more, to ensure your pets feel loved and pampered every day.
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How do I place an order? Simply browse our product selection, add items to your cart, and proceed to checkout. We offer secure payment options for your convenience.
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Do you offer international shipping? Currently, we only offer shipping within the United States. However, we’re looking to expand our services in the future.
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How long will it take to receive my order? Orders are typically processed within 1-3 business days, and shipping times depend on your location. You will receive a tracking number once your order is shipped.
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Can I return or exchange an item? Yes, we offer a return and exchange policy for items that are unused and in their original packaging. Please contact us within 14 days of receiving your order for more information.
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Are your products eco-friendly? Yes! We prioritize sustainability and offer a variety of eco-friendly products made from recycled or biodegradable materials. Our packaging is also designed to be as eco-friendly as possible.
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How can I contact customer service? You can reach us by email at kcchas@gmail.com for any inquiries or assistance.
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Do you offer gift cards? Yes, we offer digital gift cards that can be used toward any purchase on our website.
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Can I track my order? Once your order is shipped, we will send you a tracking number via email, which you can use to track your package online.
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Do you offer discounts or promotions? We periodically offer discounts and promotions. Be sure to sign up for our newsletter to stay updated on the latest deals and special offers!
